SENIOR BUSINESS SYSTEMS ANALYST

As a member of our Operations team, the Senior Business Systems Analyst (BSA) plays a key role in serving as a technological support liaison between internal stakeholders and customers.

ESSENTIAL FUNCTIONS:

• Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.
• Corresponds with clients and project leaders to identify and evaluate end-user and business requirements.
• Creates and facilitates efficient and cost-effective solutions and analyzes system specifications to meet business requirements.
• Ensures clean and accurate documentation that include detailed business requirements, client requirements and technical specifications; prepares reports which may be used in professional publications.
• Documentation responsibilities encompass researching, organizing, writing, and editing documentation/reports, and processing use cases and design policies in documents and online mediums intended for internal departmental use and customers.
• As primary point of contact, establishes ongoing communication with customers, various teams, and stakeholders; provides updates on the status of production to include timelines, issues, and resolutions.
• Performs project scope and feasibility analysis; collaborates with the project management team to prioritize deliverables and negotiate product functionalities.
• Obtains key input from enterprise architecture teams and identifies solution interdependencies.
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems.
• Creates designs for technical solutions to resolve business problems and test components of new systems for efficiency.
• Assesses the risks of various solutions and prioritizes competing business demands.
• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
• Partners with development and analytic teams to provide reporting on software solutions.
• Routinely tests software patches; assists with new releases and user acceptance testing.
• Researches use of existing software and hardware systems; recommends viable solutions for systems improvement and efficiency.

REQUIREMENTS:

• Bachelor’s degree in a quantitative, business, or other related field of study (e.g., Statistics, Mathematics, Engineering, Computer Science); will consider relevant years’ experience in lieu of degree.
• Minimum of 5 years’ experience as a Functional, Data, or Business Systems Analyst; will consider relevant technical experience.
• Excellent communication skills (written and verbal).
• Demonstrate strong analytical skills.
• Ability to troubleshoot and solve issues quickly and independently.
• Ability to lead system level requirements and specification efforts.
• Solid skills in working with relational databases.
• Able to work within a team environment.
• Ability to lead teams in Agile software development methodology and release processes.
• Exhibit excellent knowledge of documentation and requirements management tools such as Confluence, Jira, and Microsoft Office.

CLOSING DATE:  12/15/23

Syntech job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.

Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran) 

BSA/SeniorBSA/business analyst/systems analyst/business systems analyst